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Guarantee Order Form
Welcome to Tranquil Lake's Ordering
Information Page
Please send us your order by Phone, Fax or e-mail.
Click here to print an Order Form with
Shipping Information
Ordering by PHONE and FAX
If you are paying for your order with Visa,
Mastercard or Discover, you can place your order by phone or FAX. Our 800 number (orders only please)
is (800) 353-4344. Please call between 8 a.m. and 5 p.m. Eastern time. You can also order
by FAX. Our FAX number is (508) 252-4740. It (usually) operates 24 hours a day. If you
have trouble reaching us by phone or FAX, we do still (of course!) accept orders through
mail.
at Tranquil Lake Nursery 45 River Street
Rehoboth, MA 02769
Ordering by E-Mail
Include your phone number in the e-mail and we will give
you a call concerning payment. Please do not include credit card information in your
e-mail.
Terms and Shipping
Include $12.00 with
each order to help cover shipping and packing costs. * On orders of $100 or
more (before tax), we will provide free ground shipping within the Eastern
United States. Air shipment will be used for orders to areas
west of the Mississippi and other more distant areas and a total shipping charge
of $20 must be provided. Payment must accompany orders. For your protection do
not send cash, use checks, money orders, Visa or Mastercard. Massachusetts
residents are required to add 5% for state sales tax. Foreign orders must be
paid in United States funds with allowance for air shipping charges and a thirty
($30.) dollar fee for phyto-sanitary certificate.
UPS will be used
whenever possible unless you specify otherwise. Please give detailed address to
help them locate you. They cannot deliver to post office boxes. We require that
customers west of the Mississippi pay the extra fee for air shipping. This will
ensure that our plants reach you in their best condition. UPS can deliver to
your work address if you prefer:
Daylilies are shipped
from late April to late June and from mid- August to late October.
Siberian and Japanese
Iris are shipped from mid-April to late May and mid-August to late October.
Please read iris sections for more details.
We ship according to
our weather and our notion of what we believe the conditions to be in your
region. If you have a specific time in mind to receive your plants, please
advise us and we will do our very bets to accommodate you. No shipments are made
between July 1 and August 15.
Detailed planting and
cultural instructions will accompany each order.
We recognize that most
planting schemes call for massing or repeating several plants of a particular
variety for the best design results.
QUANTITY
DISCOUNTS
For 3 to 5
plants of one variety subtract 10%
For 6 or
more plants of one variety subtract 15%.
Tranquil Lake Nursery, Inc.
45 River Street
Rehoboth, MA
02769-1395
or send a message to Tranquil Lake
Nursery
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